Emergency Recovery Services
SOS Emergency Assistance
Get instant support at your fingertips. Just hit the red “SOS” button on your overhead console to connect with a MySubaru Customer Care Agent from anywhere in the U.S., including Alaska, Hawaii, and the District of Columbia. Drive with confidence knowing help is just a button-press away.
Stolen Vehicle Recovery & Immobilizer
After activating the Stolen Vehicle Recovery Service, your local authorities have the option to remotely immobilize your Subaru. If someone attempts to start the vehicle afterward, it won’t budge.
Enhanced Roadside Assistance
Need Subaru roadside assistance ASAP? Simply press the blue “i” button on your overhead console. Help will be quickly dispatched to your GPS location.
Automatic Collision Notification
With Automatic Collision Notification, a MySubaru Customer Care Agent is on standby 24/7/365. In the event of a collision, the advisor will promptly communicate through your vehicle’s speakers and notify the appropriate first responder.
Over-the-Air Updates
Continuous Improvements to Your Vehicle's Software
Your vehicle’s features stay current with seamless MySubaru software updates via its built-in cellular data network. Stay connected and enjoy the latest advancements hassle-free.
Vehicle Health & Care
Maintenance Notifications
Receive timely maintenance notifications via email to ensure your Subaru gets the care it needs when it’s needed.
Diagnostic Alerts
If a “Check Engine” or warning light pops up on your dashboard, you’ll receive a notification via email, text, or the MySubaru mobile app. You’ll also get a clear explanation of what the notification means and whether you should schedule a service appointment.
Vehicle Condition Check
Access real-time vehicle diagnostics such as odometer readings, tire pressure, and more instantly through the MySubaru mobile app. Stay informed about your vehicle’s health wherever you go. Subscribers with PHEV vehicles like the 2019 – 2023 Crosstrek Hybrid can also monitor their fuel status and see driving-range estimates.
Service Appointment Scheduler
Keep your Subaru operating at its best with service reminders. Receive notifications directly on your vehicle’s head unit when it’s time to schedule maintenance at your chosen retailer. Keep track of everything through the MySubaru mobile app.
Vehicle Health Report
MySubaru Connected Services delivers a monthly email containing a direct link to your personalized diagnostic report on your MySubaru account. Easily access and review your complete diagnostic details with just a click.
Remote Access
Locate Vehicle
Easily locate your vehicle’s precise position on a map with the Remote Vehicle Locator feature on the MySubaru mobile app. It’s quick, simple, and ensures you never lose track of your Subaru again.